Acceptance of Terms

By accessing and using  (“Website”), is a service provided by DOTPRICE LIMITED (herein referred to as the (“Company”) you agree to abide by and accept these Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use this Website.

Product Information

The Website provides information about phones and accessories available for purchase. Product descriptions, images, and specifications are provided for informational purposes. We strive for accuracy, but errors may occur. We do not warrant that product information is error-free, complete, or current.

Our Prices

All our prices are exclusive of VAT and delivery fees are subject to change without notice.

Orders and Payments

  1. Placing Orders: By placing an order through the Website, you make an offer to purchase the selected product(s). We reserve the right to accept or decline your order.
  2. Pricing: Product prices are listed in Rwandan Franc (Rwf) or USD – United States US dollar ($). We reserve the right to modify prices at any time without prior notice.
  3. Payment: Payment methods accepted will be specified on the Website.
  4. Order Acceptance: An order confirmation does not constitute acceptance of an order. Order acceptance occurs upon shipment of products.


  1. The manufacturer provides the warranty, not the retailer (defective repairs are managed by the service center of the brand purchased).
  2. Before making a purchase, please confirm with whether your phone has a local warranty, as we do not have the authority to provide one (note: not all products are covered by warranty; some are sold “as is”).
  3. We do not accept returns on products unless they are defective and returned within 24 hours.
  4. The warranty does not cover hardware or physical damage such as a cracked screen.
  5. We do not offer refunds on products covered by warranty.
  6. There is no warranty for all accessories.
  7. If a customer is unable to reach the service center, we will assist him or her in transporting the item to the service center, which can take between seven and thirty days.

Exclusion Of Links From Our Website

You can get in touch with us if you find any link on our website or any website that is linked to it offensive for any reason. Requests for links to be removed will be taken into account, but we won’t be obligated to do it or get back to you.

While we make every effort to ensure that the information on this website is accurate, we do not guarantee its completeness or accuracy. We also do not promise to keep the website up to date or to guarantee that it will always be accessible.

Reservation Of Legal Rights

We reserve the right to request the removal of all links or any particular link to our Web site at any time and for any reason. You agree to remove all links to our website immediately upon request. In addition, we reserve the right to modify these terms and its linking policy at any time. By continuing to link to our website, you agree to be bound by these linking terms and conditions and to comply with them.


We exclude, to the utmost extent permitted by law, all representations, warranties, and conditions relating to our website and the use of this website. Nothing contained herein will:

  1. You may not limit or exclude our or your liability for death or personal injury
  2. Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  3. Limit or exclude any of our or your liabilities in a manner not permitted by applicable law;
  4. Exclude any of our or your liabilities that may not be excluded under applicable law.

The liability limitations and exclusions set forth in this Section and elsewhere in this disclaimer:

  1. are subject to the preceding paragraph; and
  2. apply to all liabilities arising under the disclaimer, including liabilities arising in contract, tort, and for breach of statutory duty.

So long as the website and its information and services are provided without charge, we will not be liable for any type of loss or damage.

Returns and Refunds Policy

Refunds: Refunds will be issued according to our [Refund Policy], which is available on the Website.

Privacy and Data Protection

Your privacy is important to us. Please review our [Privacy Policy], which outlines how we collect, use, and protect your personal information.

Limitation Of Liability

We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the Website or products purchased from the Website.

Modification To Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on the Website, and your continued use of the Website constitutes acceptance of the modified Terms.

Contact Information

For any inquiries regarding these Terms or our services, please contact us at